Privacy Policy
Use of this website acknowledges your consent to this Privacy Policy for Reno Auto Works. Protecting your private information is our priority, and we are committed to safeguarding your privacy online. This Privacy Policy explains what personal information we may collect about you through our website, when we collect it, how we may use it, who we may disclose it to, and is intended to help you understand the terms and conditions surrounding the collection and use of your data.
Personal Information We Collect
Our primary goal in collecting your personal information is to enable us to personalize your interactions and experiences with our website.
We may collect information that identifies, relates to, describes, references, is capable of being associated with, or could reasonably be linked, directly or indirectly, to you ("Personal Information"). In particular, our website has collected the following categories of Personal Information within the last twelve (12) months:
| Categories of Personal Information | Types of Personal Information Collected |
|---|---|
| A. Identifiers | Name, telephone number, postal address, e-mail address, IP address, or other information you voluntarily provide to initiate a service request or to opt in to receiving future communications from us. |
| B. Personal Information | Name, address, telephone number, zip code, email address, or other information you may provide to obtain a quote or complete a service transaction. |
| C. Commercial Information | Services purchased and purchasing histories or tendencies. |
| D. Internet or Similar Network Activity | Type and version of browser, service provider, device identification information, and information regarding your interaction with the website or advertisements. |
| E. Geolocation Data | Signals from your device that allow us to determine your location, with reasonable precision. |
| F. Professional or Employment-Related Information | Occupation or business email address. |
| G. Inferences Drawn from Other Personal Information | Information regarding your interaction with the website or browsing history. |
How Your Personal Information Is Collected
We collect Personal Information that you voluntarily provide through direct contact with us. Additionally, we may passively or automatically collect information regarding the means you use to access our website and the content you view while using our website, such as through cookies.
Requests for Service Quotes
If you request a service quote, you may be asked to provide Personal Information such as your name, address, telephone number, and email address. This information may be used to contact you with the requested quote or to request additional information.
Log Files
We use IP addresses to analyze trends, administer the site, track user movement, and gather broad demographic information for aggregate use. IP addresses are only linked to Personal Information if you submit a form requesting additional information.
Surveys and Contests
From time to time, this website may offer contests or request information from you via surveys to conduct research about your opinion of current services or potential new services that may be offered. Participation is voluntary, and any information provided will only be used for the purposes stated.
Use of Your Personal Information
- To operate our website and deliver the services you have requested.
- For marketing purposes, to inform you of products or services available from us or our affiliates.
- To share data with trusted partners or service providers to perform statistical analysis, send communications, provide customer support, or arrange for deliveries.
- To respond to law enforcement requests as required by applicable law.
- To personalize your user experience, including targeted advertising and showcasing previously viewed services.
- For other purposes described to you at the time of collection or as otherwise permitted by law.
Use of Cookies
Our website may use cookies to help personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies can enhance your experience by remembering your preferences and enabling certain functionalities on the website.
Who We Share Your Personal Information With
We do not sell, rent, or lease our customer lists to third parties. However, we may share your Personal Information with:
- Affiliates and service providers to help deliver services to you.
- Marketing agencies and data aggregators to assist in running our business.
- Third parties approved by you, including social media sites you choose to link your account to.
Data Retention
We retain Personal Information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.
Security
We take precautions to protect your information. Sensitive information collected via our website is encrypted and transmitted securely. Our servers are kept in a secure environment.
Children Under Thirteen
We do not knowingly collect Personal Information from children under the age of thirteen. If you are under the age of thirteen, you must ask your parent or guardian for permission to use this website.
Your Rights
Depending on applicable laws, you may have the right to:
- Access your personal information.
- Request corrections to inaccurate information.
- Request deletion of your personal information.
- Opt-out of certain data disclosures.
- Withdraw consent to data processing at any time.
To exercise your rights, please contact us at [email protected].
Updates to this Privacy Policy
We reserve the right to update this Privacy Policy as necessary. Changes will be posted on this page. Your continued use of our website indicates your agreement to the updated terms.
Last Updated: January 5, 2025